Frequently asked questions.

Tallo is a digital family finance manager. Parents track pocket money, manage allowances and teach children how to save. The app replaces the paper ledger or piggy bank – parents remain “the bank”.

Yes. The free version lets you manage one child and their pocket money. Premium unlocks points accounts, saving goals and unlimited child accounts.

Yes. Other caregivers join with the unique code in Family Settings. Everyone invited can then see and manage the family ledger.

Yes. With Tallo Premium, choose “Points” under “Account type” when adding or editing a child. You can also pick a points symbol, avatar and colour. The account type applies to the whole child profile, including all of its accounts and goals. Initial family setup starts with pocket money.

Agree together on what earns points and a small, achievable reward, such as a family game night. Record points in Tallo and set up goals or recurring points if you like. Points are your own unit, not real money; your family agrees on and provides any rewards.

Yes, by editing the child profile. Tallo asks you to confirm before saving. The change applies to all accounts and goals for that child. When switching to points, fractional amounts in existing entries are rounded down to whole points and balances are recalculated. Review your transactions and goals first. No real money is exchanged.

No. Transfers only work between accounts of the same type. Points are a separate unit without a fixed cash value. Different child profiles in one family can use different account types.

Tallo supports multiple currencies including EUR, USD and GBP. You choose the family currency during setup.

Kids' View safely shows balance and goals without editing controls. An optional security PIN stops children from leaving this view or opening parent settings.

The security PIN belongs to your family account, while the active Kids’ View is stored on the device. Reinstalling the app therefore does not reset the PIN.

If you can still access the parent view on another device, open Profile → Manage family → Security PIN → Change PIN there. Set a new 4-digit PIN or turn the PIN off. You do not need the old PIN.

If you are stuck in Kids’ View on your device, you can reset its local state. Have your sign-in details ready: you may need to sign in again with the same Tallo account afterwards. Data already synced to your family account remains available.

Android: Open Settings → Apps → Tallo → Storage → Clear data or Clear storage. Names vary by device. Clearing only the cache is not enough. Simply reinstalling the app may restore Kids’ View through Android’s automatic backup.

iPhone/iPad: Open Settings → General → iPhone Storage or iPad Storage → Tallo → Delete App. Then reinstall Tallo from the App Store. Choose “Delete App”: “Offload App” keeps the app’s data, and “Remove from Home Screen” does not delete the app. Fully deleting the app should remove the locally stored Kids’ View state.

Open Tallo and sign in again if prompted. In the parent view, go to Profile → Manage family to change or disable the security PIN without entering the old PIN. If you are still stuck in Kids’ View, contact support@talloapp.io and we will help you reset it.

Open the child's account or saving goal, tap the three dots and choose “Manage recurring money”. Set the amount and schedule there.

Saving Goals help children save for something specific. Add a photo and target amount, then follow progress visually. Saving Goals are a Premium feature.

Yes. When you give your child cash, record a cash transaction so the digital balance stays accurate.

Request a reset link on the sign-in screen. Instructions will be sent to your registered email address.

Change it in the Profile section. Tallo verifies the new address with a confirmation link before applying the change.

Tallo uses industry-standard encryption. Family data is only accessible to authorized family members. Sign in with Apple and Google are also supported.

Request deletion directly from the Profile menu. This permanently removes the connected family data, transactions and child profiles.

Tallo is available for iPhone and iPad from the Apple App Store and for Android devices from Google Play. Our download page detects your mobile device and opens the right store automatically.